A Message from Northern Star Management
To our valued producing agents:
We would like to thank everyone for a great first quarter of 2012 and we hope you are as excited as Northern Star about what is in store for the rest of the year!
We have formed prosperous new relationships and secured contracts with numerous well-respected Insurance Carriers who have varying appetites in all lines of business nationwide!
Northern Star is committed to customer service and we want to work with you to make sure you and your customers are serviced in a timely and efficient manner. Therefore, Northern Star has made the decision that effective immediately we will be billing you, the producing agent, on a monthly statement for all agency billed premiums and accounts that were processed in the previous month. This includes all non-workers’ compensation accounts.
We believe this will make billing and processing of all monetary transactions between our office and yours run smoother and more efficient. We will no longer be sending a bill to your office on a transaction to transaction basis, but rather we will send one monthly statement with all transactions and the total owed or total due.
Excluded from the monthly statement will be all premium and fees associated with direct bill policies (including workers’ compensation policies), policies on a monthly reporter or the like, and any policies on installment payments. Each of these policy types will continue to receive either a bill from the Insurance Carrier on a policy by policy basis or a monthly installment bill from Northern Star and will be due per the due date listed on the invoice.
If you have any questions, comments or concerns please contact Cindy Kyryczenko, by phone at 908-253-9484 ext. 201 or via e-mail at email@example.com.